About Chief Housing
Our Mission
Our mission is to alleviate the housing crisis in Australia, starting in NSW, through the timely delivery of affordable rental housing for people in need.
Our end-to-end services include:
- Site selection and acquisition
- Asset development (design, development applications, delivery)
- Asset rehabilitation (restoration of older properties)
- Management and maintenance
- Provision of relief to disadvantaged people
Our twin goals:
- To enable people in need to live independently in a property that suits their needs
- To foster self-reliant communities for people in need
Our Chief difference:
- Resident-first approach
- Responsive design
- Placemaking that enable thriving, self-reliant communities
- Placemaking that enables easier connections
- Strong sustainability targets
- End-to-end services
Strategic View
Chief Housing aims to deliver affordable rental housing for people in need and build communities which enable diversity, inclusion, and innovation.
Our residents benefit from our vision and pursuit of innovation that meets their needs more than putting a roof over their heads. Our affordable homes are the foundation on which our residents can build their lives.
To truly enable our residents to thrive, we work to our three key pillars of funding, stability, and community.
Our focus is to empower our residents to live a healthy and fulfilled life in sustainably efficient communities by listening to our residents, collaborating, and innovating continually.
Our Purpose
Chief Housing’s purpose is to provide relief in Australia to those who are disadvantaged and vulnerable by providing quality, affordable housing, long-term tenure, and consistent services to people in need so they can live in a comfortable, healthy, and stable environment.
Our charter is to:
- Help residents to access affordable housing that enables them to thrive.
- Enable residents to maintain links with their communities.
- Ensure housing improves residents’ social, economic and environmental outcomes.
- Create employment and training opportunities where we can.
- Develop sustainable and strong communities with social diversity and inclusion.
- Encourage community-building initiatives to benefit the health and wellbeing of the entire community.
Values
Our people
Resident benefits and participation drive all our actions and activities. Our residents get what they need, supported by our partners and specialised customer service teams.
Our relationships
At the heart of what we do is our robust relationship-building with residents, affiliates, and partners. Quality relationships enable us to build trust and confidence and deliver the best sustainable and self-reliant communities.
Inclusion and diversity
More diversity and social inclusion enable our residents and the entire community to benefit from what we share as well as our differences, whether cultural or physical.
Reliability
Our residents know they can rely on us to take charge and complete our commitments. When we run into a roadblock, we will be upfront about why we can’t complete an action when they expected and keep them informed as to when we will do so.
Innovation
Across our teams, affiliates, partners, and residents, we have many different skills and ideas that enable us to innovate to deliver the housing, services, and communities our people need most.
Experience and Senior Team
Chief Housing management has extensive experience with every aspect of delivering affordable and secure housing, including the full spectrum of the development and operational phases. This involvement ensures an integrated approach to delivery and ongoing management that enables the team to set a clear vision with a long-term strategy for affordable housing supply.
All directors and management have a hands-on approach. They are supported by competent teams with extensive experience in the property industry – in both private and public housing.
Key to our success is our mutual respect, not only for each other but also for our residents and communities.
Governance
Chief Housing’s governance principles ensure our directors fulfill their financial, legal and audit responsibilities and apply care, skills, and rigour in performing their duties.
Transparency is key to maintaining our reputation and demonstrating our accountability to our stakeholders and partners while continually reviewing and improving our governance approach.
Benchmarking ourselves against global best practice, we seek independent certifications and conduct autonomous reviews.
Our commitment to best practice includes ongoing training in compliance and legislation.
Affiliates & Partners
Chief Housing in conjunction with its partners and affiliates have extensive experience across the full spectrum of services. We work with government agencies, financial institutions and community operators to facilitate our delivery of affordable housing.
Support Services
We understand that our residents’ wellness – both mental and physical – enables healthy and productive communities. We believe that long-term tenure in affordable housing combined with the depth of our relationships with residents will provide them with a solid foundation for the stability they need to thrive.
License & Membership
Licence & Membership
Chief Foundation Limited is a charity registered with the Australian Charities and Not-for-profits Commission and is a public company limited by guarantee. Chief Foundation Limited is also a registered NSW Community Housing provider.
