How Do I Apply
How do I apply for a property?
- 1Step 1: First, find a property or properties you believe would be suitable by going to Properties for Lease.
- 2Step 2: When you find the right property, organise a viewing with the agent. You’ll find a link on the Tenant Portal (coming soon).
- 3Step 3: Make sure you are happy with the property conditions, price and location.
- 4Step 4: Ask the agent for the application form and check list of any documents you will need.
- 5
Step 5: The agent will assess your application.
- 6Step 6: The agent will submit your application to the landlord for final approval.
What happens once I am approved?
- 1Step 1: One of our property managers or one of our partner property managers will be in touch with you.
- 2Step 2: The property manager will make you a formal offer.
- 3Step 3: You and your property manager can decide on the date you begin your lease of the property.
- 4Step 4: You might need to pay a deposit of one week’s rent to hold the property for you. If you have to pay a deposit, you won’t get your money back if you decide you no longer need the property.
- 5Step 5: You receive a property condition report that outlines any defects before you move in and sign the lease on your property (a Residential Tenancy Agreement – see below).
- 6
Step 6: You will need to pay a rental bond of 4 or 6 weeks’ rent. This is a legal requirement and the money is held in trust by NSW Fair Trading.
Fair Trading holds this money as security for any repairs or cleaning that needs to be done or for any rent you owe when you leave the property.
- 7Step 7: You receive the keys and any information you need, like who to call regarding your phone, electricity and gas connections, after-hours emergencies and so on.
About your Residential Tenancy Agreement
Your new property manager will prepare and give you your Residential Tenancy Agreement. The agreement will include important details including tenant names, weekly rent amounts, lease terms and issues like approval to keep a pet (if necessary). The agreement is an important document, and you need to read it carefully, so you understand everything before you sign it.
IMPORTANT: Please read carefully
If your application is successful, the lease agreement you sign will be a legally binding document.
If you decide to end the agreement early, you might need to pay a termination fee.
Property Condition Report
A Property Condition Report will tell you about the property condition at the time your tenancy commences. Your property manager will give you a copy and you must check your property against the list and either agree or disagree or add things you find that are damaged. If you don’t do this, you will be responsible for any issues that aren’t listed on the report when you end your lease. You should return this document to your property manager within seven (7) days.
IMPORTANT: If any damage happens during your tenancy, please let your property manager know as soon as possible.
Values
Our people
Resident benefits and participation drive all our actions and activities. Our residents get what they need, supported by our partners and specialised customer service teams.
Our relationships
At the heart of what we do is our robust relationship-building with residents, affiliates, and partners. Quality relationships enable us to build trust and confidence and deliver the best sustainable and self-reliant communities.
Inclusion and diversity
More diversity and social inclusion enable our residents and the entire community to benefit from what we share as well as our differences, whether cultural or physical.
Reliability
Our residents know they can rely on us to take charge and complete our commitments. When we run into a roadblock, we will be upfront about why we can’t complete an action when they expected and keep them informed as to when we will do so.
Innovation
Across our teams, affiliates, partners, and residents, we have many different skills and ideas that enable us to innovate to deliver the housing, services, and communities our people need most.
Experience and Senior Team
Chief Housing management has extensive experience with every aspect of delivering affordable and secure housing, including the full spectrum of the development and operational phases. This involvement ensures an integrated approach to delivery and ongoing management that enables the team to set a clear vision with a long-term strategy for affordable housing supply.
All directors and management have a hands-on approach. They are supported by competent teams with extensive experience in the property industry – in both private and public housing.
Key to our success is our mutual respect, not only for each other but also for our residents and communities.
Governance
Chief Housing’s governance principles ensure our directors fulfill their financial, legal and audit responsibilities and apply care, skills, and rigour in performing their duties.
Transparency is key to maintaining our reputation and demonstrating our accountability to our stakeholders and partners while continually reviewing and improving our governance approach.
Benchmarking ourselves against global best practice, we seek independent certifications and conduct autonomous reviews.
Our commitment to best practice includes ongoing training in compliance and legislation.
Affiliates & Partners
Chief Housing in conjunction with its partners and affiliates have extensive experience across the full spectrum of services. We work with government agencies, financial institutions and community operators to facilitate our delivery of affordable housing.
Support Services
We understand that our residents’ wellness – both mental and physical – enables healthy and productive communities. We believe that long-term tenure in affordable housing combined with the depth of our relationships with residents will provide them with a solid foundation for the stability they need to thrive.
License & Membership
Licence & Membership
Chief Foundation Limited is a charity registered with the Australian Charities and Not-for-profits Commission and is a public company limited by guarantee.
